Summary：　On January 16, at Xi anbei Station, the smart robot Xinxin worked conscientiously to automatically identify and answer questions posed by passengers with voice This marks one of the latest hi-tech move taken by Xi an Railway Administration (XRA) to improve service quality during Spring Festival Transport Season

On January 16, at Xi'anbei Station, the smart robot Xinxin worked conscientiously to automatically identify and answer questions posed by passengers with voice. This marks one of the latest hi-tech move taken by Xi'an Railway Administration (XRA) to improve service quality during Spring Festival Transport Season.

　　Xinxin’s server database stores a large quantity of railway information and related business data, including guide to high-speed railway stations within the administration of XRA, basic information, train schedule, train stops, train departure and arrival information, train numbers, in-station service inquiries, among others. The robot also offers travel-related weather, flights and other information. In addition to voice consulting, it has an LCD touch screen for passengers to check train waiting and boarding information.